Office Cashier - retail

Position Title

The Office Cashier

Department

Grocery Department

Reports To

Store Manager

Duties/Responsibilities

• Supervise cashiers and control cash, coupons, food stamps, and other forms of payment.
• Assist in controlling and reporting absenteeism, maximizing production, and maintaining organization and cleanliness on the front-end.
• Train cashiers, office personnel, and are responsible for the balancing and security of all customer receipts.
• Perform all front-end and clerical functions.
• Responsible for security and proper administration of cash office funds.
• Complete cash and sales report daily, as well as weekly recaps.
• Handle cash in the cash drawer and safe.
• Issue, collect, and verify cash tills from cashiers.
• Prepare deposits and record all data appropriately.
• Inform manager in charge immediately when deposits are ready for transferal to the bank.
• Notify corporate office immediately if a deposit was not taken to be deposited for that day.
• Answer, screen, and route telephone calls.
• Notify manager in charge and General Store Manager of situations requiring disciplinary actions or situations potentially requiring such actions.
• Extend invoices and verify totals both in cost and retail extensions.
• Maintain accurate monthly company records and reports on a timely basis.
• Aid in training programs for new associates, as well as associates already on board.
• Promote customer goodwill by providing high standards of customer service.
• Aid customers with returned merchandise, over-rings, and overcharges.
• Handle cash pick-ups as required by company policy.
• Enforce store policy as it relates to front-end operations.
• Be observant.
• Have working knowledge of accounting/bookkeeping procedures.
• Have good interpersonal skills and a mature personality with leadership ability.
• Normally works a maximum 10-hour day and required to work a minimum of an 8-hour day.
• Travel to and from work.
• Give verbal and written instructions.
• Detail-oriented, with training ability.
• Read and write.
• Add, subtract, multiply, and divide.
• Operate a cash register and checkout belt.
• Lift up to 45 lbs.
• Communicate verbally with customers.
• Operate intercoms, phones, money order, and adding machines, safes, food stamp, and credit card equipment.
• Give change to cashiers and customers properly.
• Manage receipts and balance within prescribed limits.
• Perform sweeping and general cleaning duties around their work area.
• Stock candy and other products on shelves and in racks.
• Give direction and assign duties to cashiers.
• Reach and stock product up to 6 feet high.
• Cash checks and set-up, operate, and balance tills.
• Authorize credits, checks, refunds, and over-rings for cashiers as outlined.
• Stock and maintain on a daily basis all Deal's product display areas, stack basket display area, and dump bin area.