Office Cashier - retail

Position Title

The Office Cashier

Department

Grocery Department

Reports To

Store Manager

Duties/Responsibilities

• Supervise cashiers and control cash, coupons, food stamps, and other forms of payment.
• Assist in controlling and reporting absenteeism, maximizing production, and maintaining organization and cleanliness on the front-end.
• Train cashiers, office personnel, and ensure the balancing and security of all customer receipts.
• Perform all front-end and clerical functions, including operating the cash register and checkout belt.
• Complete cash and sales reports daily and weekly recaps.
• Handle cash in the cash drawer and safe, issue, collect, and verify cash tills from cashiers.
• Prepare deposits and record all data appropriately, notify the manager in charge when deposits are ready for transfer to the bank, and inform the corporate office if a deposit was not taken.
• Answer, screen, and route telephone calls, notify the manager in charge and General Store Manager of situations requiring disciplinary actions or potential such actions.
• Extend invoices and verify totals in both cost and retail extensions, assist in training programs, promote customer goodwill, assist customers with returned merchandise, overcharges, and cash pickups as required.
• Enforce store policy as it relates to front-end operations, be observant, and possess working knowledge of accounting/bookkeeping procedures.
• Maintain accurate monthly company records and reports on a timely basis.
• Communicate verbally with customers, operate intercoms, phones, money order, adding machines, safes, food stamp, and credit card equipment, give change, manage receipts, and balance within prescribed limits.
• Perform sweeping and general cleaning duties around their work area, stock candy and other products on shelves and in racks, give direction and assign duties to cashiers, reach and stock product up to 6 feet high, cash checks, set-up, operate, and balance tills, authorize credits, checks, refunds, and overcharges for cashiers, stock and maintain product display areas daily.