Office Associate Sunday - Thursday Garland, TX

About the role

The purpose of the Office Associate is to accurately enter information into SECO’s and our customers’ systems, handle telecommunication activities, and support internal and external customers.

Responsibilities

• Accurately update inbound load information into multiple systems for inbound shipments.
• Update completed inbound loads within multiple systems, properly noting shortages, overages, damages, and other information.
• Enter and tender outbound loads into multiple systems; update partially loaded outbound trailers as needed.
• Match, scan, and electronically file inbound and outbound documents as well as Target unloading reports before disposing of the paperwork.
• Maintain reports and spreadsheets throughout the day and submit them internally and to customers, if required.
• Enter unloading report data into the system for the assigned distribution centers.
• Promptly and courteously answer phone calls, assist callers, and transfer calls to the appropriate party or department.
• Report findings and general notes on daily processes to the manager/supervisor.
• Report any malfunctioning equipment or programs to the manager/supervisor.
• Other duties and responsibilities may be assigned.

Requirements

• 0–2 years of experience in freight consolidation and/or shipping and receiving environment, or a related field (desired).
• High school diploma or equivalent (preferred).
• Detail‑oriented, accurate, and able to multi‑task.
• Basic typing and computer skills, including checking and sending emails, using Microsoft Excel and Word, answering and transferring phone calls, electronic document filing, and operating office machines.
• Familiarity with AS/400 and PC applications.
• Excellent verbal and written communication skills.
• Ability to work in a team environment, support teammates, take pride in good work, maintain a positive attitude, and promote SECO’s fundamentals.
• Ability to prioritize tasks and manage time efficiently and effectively.

Physical Demands

• Ability to sit and type at a computer station for long periods.
• Ability to operate and use a call‑center‑style telephone.
• Ability to lift up to 10 lb.
• Ability to work in a fast‑paced environment.
• Must execute all functions safely, pose no threat to self or others, and comply with applicable safety regulations.

Schedule

Shift: 7:00 am – 4:00 pm (or until); Sunday – Thursday.