Office Associate Sunday - Thursday Garland, TX
SECO - Southeast Consolidators · Garland, TX · 1 mo ago
On-siteAdministrativeFull-time
Job Purpose
The purpose of the Office Associate is to accurately enter information into SECO’s and our customers’ systems, telecommunication activities, and support internal and external customers.
Responsibilities
- Accurately update inbound load information into multiple systems for inbound shipments.
- Update completed inbound loads within multiple systems, properly noting shortages, overages, damages, and other information.
- Enter and tender outbound loads into multiple systems; update partially loaded outbound trailers as needed.
- Match, scan, and electronically file inbound and outbound documents as well as Target unloading reports prior to disposing of the paperwork.
- Maintain reports and spreadsheets throughout the day and submit them internally and to customers, if required.
- Enter unloading report data into the system for the assigned distribution centers.
- Promptly and courteously answer phone calls, assist callers, and transfer calls to the appropriate party or department.
- Report findings and general notes on daily processes to manager/supervisor.
- Report any malfunctioning equipment or programs to manager/supervisor.
- Other duties and responsibilities may be assigned.
Requirements
- 0–2 years of experience in freight consolidation and/or shipping and receiving environment, or related field (desired).
- High school diploma or equivalent (preferred).
- Detail‑oriented, accurate, and able to multi‑task.
- Basic typing and computer skills, including email, Microsoft Excel and Word, answering and transferring phone calls, electronic document filing, and office machine operation.
- Familiarity with AS 400 and PC applications.
- Excellent verbal and written communication skills.
- Ability to work in a team environment, support teammates, take pride in good work, maintain a positive attitude, and promote SECO’s fundamentals.
- Ability to prioritize tasks and manage time efficiently and effectively.
Physical Demands
- Ability to sit and type at a computer station for long periods.
- Ability to operate/use a call‑center‑style telephone.
- Ability to lift up to 10 lb.
- Ability to work in a fast‑paced environment.
- Must execute all functions safely, pose no threat to self or others, and comply with applicable safety regulations.
Schedule
Shift: 7:00 am – 4:00 pm (or until); Sunday – Thursday.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.