Office Associate

Position Title

The Office Associate

Job Summary

The Office Associate provides comprehensive clerical support to ensure the smooth operation of a college department or office. This position serves as a key point of contact for students, faculty, staff, and visitors, contributing to a welcoming and inclusive environment.

Responsibilities

• Draft, prepare, and maintain databases and reports; provide support for campus and department operations including generating, data manipulation and quality assurance of reports.
• Manage scheduling requests, communicates updates and cancellations for programs, events, and meetings.
• Utilize various software systems to provide student support, scheduling and reporting, and office operations.
• Maintain office supplies and equipment; coordinate with appropriate departments for restocking or maintenance.
• Aid in preparing materials for presentations, meetings and events.
• Support department staff and/or faculty with document preparation, recordkeeping, and correspondence.
• Serve as a point of contact for students and other customers, providing information and support in person, by phone, or electronically.
• Apply knowledge of college and campus procedures, policies, and resources to effectively assist with inquiries and resolve issues.
• Execute outreach activities to relay important college information to internal and external audiences.
• Maintain a professional and inclusive approach when supporting diverse student populations.
• Participate in cross-departmental initiatives and campus events.
• Identify and recommend process enhancements to improve efficiency and service delivery.

Qualifications

• High School diploma or equivalent.
• Minimum of two (2) years of office support or related experience.
• Working proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines independently for routine work, with support for new or complex tasks.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Benefits

• Competitive salary
• Excellent benefits package including Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year.

Physical Requirements

• Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental Conditions

• Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Work Schedule

8:00am - 4:30pm Monday - Friday

Pay

$16.38/hour

Full-Time/Part-Time

Full-Time

Total Hours Per Week

40

Position Type

Staff

Job Family

Classified

Posting Date

07/22/2026

Expected Start Date

08/10/2026

Compensation Grade

B21

Location

Grayslake Campus

Department

Community & Workforce Education Services

Sub Department

E

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, age, sex, national origin, disability, religion, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, ancestry, citizenship, parental status, pregnancy or any other status protected by law.