Office Assistant Senior

Why Consider This Job Opportunity

Opportunity for career advancement and growth within the organization
Comprehensive benefits package, including paid parental leave and upfront tuition coverage
Flexible payment options available for eligible team members
Supportive and collaborative work environment with a focus on patient care
Chance to play a key role in enhancing the onboarding experience for new patients

What To Expect (Job Responsibilities)

• Welcome and orient new primary care patients and members
• Aid patients in selecting their Primary Care Provider (PCP) and activating MyChart accounts
• Care for initial appointments and manage outreach lists for new patients
• Request and manage external medical records, ensuring accurate documentation
• Collaborate with team members to triage calls and support patient needs

What Is Required (Qualifications)

• A high school diploma/GED or 10 years of work experience
• A minimum of two years of relevant experience in an administrative capacity
• The ability to perform physical tasks, including frequent lifting/carrying and keyboard use
• Strong communication skills for interaction with patients, families, and healthcare teams
• Must be punctual and available for scheduled work shifts

How To Stand Out (Preferred Qualifications)

• Experience in a healthcare setting providing administrative support
• Familiarity with patient onboarding processes and medical record management
• Proficiency in using healthcare software and MyChart functionalities

#HealthcareServices
#PatientCare
#CareerOpportunity
#AdministrativeSupport
#HealthcareAdministration