Office Assistant/Receptionist - Wenatchee, WA

About the role

POSITION SUMMARY: Provide support to the Optical center team. It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off.

Responsibilities

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Confirm appointments
• Process transactions in the optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records
• Other duties as assigned

Requirements

• High School Diploma or equivalent
• Previous experience in an office is preferred
• Basic computer skills
• Able to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Able to work cross-functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to travel independently to support Company objectives and personal development

Benefits

• Medical, dental, and vision plans
• 401K with match
• Paid time off
• Vacation pay/personal day: Full-time regular teammates who work an average of 32 hours per week are eligible for 2 Weeks of vacation benefits. 1 Personal Day is allowed of 8 hours.
• 6 or 7 Paid Holidays
• Volunteer Time Off - 8 hours
• Sick Pay: Eligible Teammates accrue Sick/Safe Leave at a rate of one hour for every 30 hours worked.
• Health & Wellbeing Benefits: Medical, Life, Dental, Vision, Short & Long Term Disability
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program

Pay

Pay rate is $17.00 - $23.80