Office - Assistant Property Manager

About the role

We are seeking a reliable and ambitious Assistant Property Manager to join our team. This role offers a comprehensive benefits package, competitive pay, and opportunities for growth.

Responsibilities

• Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
• Avoidance of delinquencies and ensure timely collection of payments.
• Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Assist in scheduling appointments for potential prospects and residents.
• Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
• Process security deposit refunds and ensure positive resident relations.
• Record all resident correspondence and assist in validating rental eligibility.
• Promote resident retention programs and address resident concerns promptly.
• Provide support in the absence of the Property Manager and assist in managerial duties as directed.
• Create monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
• Train and coach office staff as directed by the Property Manager.
• Attend staff meetings and take minutes when necessary.
• Assist in collection and processing of all payments and purchase orders.
• Aid in any requested work to be done on the property and ensure completion.
• Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.
• Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
• Maintain renewal records and assist with marketing and follow-up for leasing.
• Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.

Qualifications

• Two to three years of related experience and/or training.
• Prior experience in property management or managerial experience in a sales/customer service role.
• Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.
• Strong interpersonal and communication skills to interact effectively with residents and office staff.
• Strong analytical and problem-solving skills to resolve issues efficiently.
• Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.