Office assistant practice based
Facilities
Address: 3000 Medical Park Dr
City: Tampa
State: Florida
Postal Code: 33613
Job Description
Facilitates medical record requests accurately and timely.
Assists with daily closing procedures.
Other duties as assigned.
Greeting and Patient Interaction
Greets and directs patients in a friendly, welcoming, and timely manner.
Demonstrates knowledge of department policies and procedures to assist patients appropriately.
Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
Consistently responds to patient requests in a timely and professional manner.
Documentation and Scheduling
- Collects required documents such as insurance cards and photo IDs for encounters.
Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
Patient Payments
- Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
Establishes patient payment plans as required by department policy.
Referrals and Processing
- Processes patient referrals accurately and timely.
Qualifications
- N/A Education: High School Grad or Equiv
N/A Field Of Study
1+ years related experience [Preferred]
Additional Information
N/A
Physical Requirements
View physical requirements
Pay Range
$15.69 - $25.10
Background Screening Requirement
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Equal Opportunity Employer
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.