Office Assistant/Outpatient Clinic/Full-time Employment/Lakeland
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC, a network of outpatient mental health clinics providing comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits. Our services include psychiatric/psychological evaluations, medication management, psychotherapy & counseling, and neuropsychological testing for adults, adolescents, and children aged five and above.
About the role
We are seeking an Office Assistant to support our outpatient clinic operations in Lakeland, FL. This full-time position involves administrative duties to ensure smooth clinic workflow and exceptional patient care.
Responsibilities
- Greet patients, check them in/out, and direct them to appropriate departments or waiting areas
- Handle inbound and outbound calls to patients
- Ensure cleanliness and organization of office spaces and waiting areas
- Monitor and replenish office supplies and medical forms
- Coordinate maintenance and repair of office equipment
- Assist in communicating appointment reminders, test results, and other pertinent information to patients
- Adhere to clinic policies, procedures, and regulatory requirements (e.g., HIPAA) in all administrative activities
Requirements
- At least an associate degree (AA); bachelor’s degree preferred
- Minimum of three years of experience in a healthcare setting, preferably in an outpatient clinic
Benefits
- Health, Vision, and Dental insurance
- 401K Plan with up to 4% employer match of annual compensation
- Paid Time Off
- Paid Holidays
Pay
Excellent base compensation with productivity and performance bonuses.
Schedule
Four 10-hour shifts per week (Monday - Thursday).
Harmony United Psychiatric Care is an E-Verify participant and enforces a drug-free workplace policy, including pre-employment and random drug testing.