Office Assistant- Oncology

About the role

Facilitates medical record requests accurately and timely.

Assists with daily closing procedures.

Responsibilities

• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collections required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Processes patient referrals accurately and timely.

Requirements

Education: High School Grad or Equiv Required

Work Experience: 1+ years related experience Preferred

Physical Requirements

View physical requirements here

Pay

$14.99 - $23.99