Office Assistant OBGYN

About the role

Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner.

Responsibilities

• Collects required documents such as insurance cards and photo IDs for encounters
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy
• Establishes patient payment plans as required by department policy
• Processes patient referrals accurately and timely
• Other duties as assigned

Requirements

• High School Grad or Equiv [Required]

Qualifications

• 1+ years related experience [Preferred]

Schedule

Full time. Shift: Mon-Thurs 7:45am-5pm; Fri 7:45am-1pm

Pay

$15.20 - $24.32