Office Assistant II-Outpatient Therapy

About the Role

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Safety is our top priority, and we provide an integrated system of healthcare experts committed to providing exceptional care.

Responsibilities

• Provide clerical support to the office, including answering phones, filing, greeting customers, and preparing documents as assigned.
• Perform reception and transcription duties as needed.
• Manage office support functions, prioritizing and coordinating work assignments, and reviewing work for accuracy.
• Coordinate, organize, and implement inpatient/outpatient schedules.
• Provide supervisory responsibilities to the medical office, including orienting and training new personnel.

Requirements

• High School diploma or equivalent.
• Knowledge of medical terminology.
• 3 years of clerical experience.
• Able to type 60 WPM.
• Intermediate computer skills.

Preferred Qualifications

• Excellent customer service and communication skills.
• 2-3 years’ customer service and/or front office experience.
• Epic software trained.
• Proficient in Microsoft Office Suite.
• General understanding of medical terminology.
• Experience with therapy operations.
• Knowledge of insurance verification and authorization.
• Experience with scheduling.
• Ability to be flexible and adapt to change.
• Strong data entry and attention to detail.

Location: Centerville | Full-time | Days