Office Assistant Family Medicine Mills River

Location

127 Vance Hill Dr
City Mills River, North Carolina 28759

Shift

Mon-Fri 8am-5pm

Responsibilities

• Facilitates medical record requests accurately and timely.
• Affords assistance with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collections required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collections copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Requirements

N/A

Qualifications

• High School Grad or Equiv [Required]
• Field Of Study N/A
• Work Experience 1+ years related experience [Preferred]

Skills

N/A

Benefits

N/A

Pay

$15.05 - $24.08

Schedule

Full time