Office Assistant-Bilingual

About the role

This recruitment will establish an employment list to fill current and any future vacancies for those County departments that have this position. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Responsibilities

• Perform a wide variety of typing, keyboarding, specialized and/or general clerical duties related to assigned functional area and Department.
• Type/keyboard, proofread, and process a variety of documents including general correspondence, memos, and statistical charts from rough drafts (handwritten, typed or computer), dictaphone recordings, or verbal instructions.
• Act as a receptionist, answer the telephone, and wait on the general public, giving information on Department policies and procedures as required.
• Perform a wide variety of routine clerical work including filing, billing, checking, and recording information on records.
• Perform a variety of supportive office functions including receiving, sorting, and distributing incoming and outgoing correspondence.

Requirements

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

• Education: Equivalent to completion of the twelfth(12th) grade.
• Experience: Six (6) months of experience performing general clerical duties.
• Or completion of an approved office support program from an accredited business/community college or adult school.

Qualifications

Knowledge Of:

• English usage, spelling, grammar, and punctuation.
• Basic math including fractions, decimals, and percentages.
• Alphabetical, numerical, and non-numerical filing systems and procedures.
• Report and form design and production methods.

Skills

Basic math including fractions, decimals, and percentages.

Benefits

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Pay

An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Schedule

Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours.

Additional Information

Conditions of Employment: Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

Equal Employment Opportunity

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Supplemental Application Questions

• Are you fluent in your ability to read, write, and speak in both Spanish and English (a proficiency exam will be given)?
• Have you taken the County proficiency exam?
• If you answered yes, please give an approximate date.
• What is your self-certified net words per minute typing speed?
• Indicate the software/computer applications for which you have a working knowledge. Please describe your level of experience (entry, proficient, advanced) and the type of work you performed, the documents or material you created, your level of responsibility, and the software used.
• How many years of experience do you have providing customer services? Please describe the nature of your customer service work experience.
• Do you have work experience with the following? (check all that apply) Filing Recordkeeping Gathering Detailed Information Reception/Front Desk Reviewing Detailed Information Correspondence Opening, sorting, and distributing mail
• For each of the areas of work experience checked above, describe how and where you used this experience, and the amount of time performing each of the duties.
• Provide an example of a work-related situation that required you to multitask and list the details of what it involved.