Office Assistant

Responsibilities

• Facilitate communication between our customers and team to ensure customer satisfaction
• Answer phones, greet visitors, and provide excellent customer service
• Perform data entry, filing, scanning, and document management
• Aid with scheduling, correspondence, and other administrative tasks
• Support management with reports and office operations as needed
• Manage accounts receivable functions, including invoicing, payment processing, and account reconciliation
• Maintain accurate customer account records and payment documentation
• Monitor outstanding balances and follow up on past-due accounts

Qualifications

• High school diploma or GED required, some college experience preferred
• Enjoys talking with customers and can communicate through verbal and written channels
• Shows ability to quickly finish very detailed work
• Navigates computer programs with ease to provide a quick front-desk experience for customers
• Previous accounts receivable, bookkeeping, or office administration experience preferred
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Experience with accounting software and CRM is a plus
• Strong organizational and time management skills
• Customer service experience preferred

About the role

The role is heavily focused on accounts receivable functions while also supporting daily office operations. The ideal candidate is highly organized, possesses strong communication and customer service skills, and is comfortable handling both administrative and financial responsibilities.

About the company

Martin Builders is a family-owned and operated construction company that has been building custom pole barns and post-frame structures since 1989. We take pride in delivering high-quality craftsmanship, exceptional customer service, and reliable building solutions throughout Upstate New York. As a growing company, we value hard work, teamwork, and a commitment to excellence on every project.

Pay

In-Person Position Compensation $20,000 - $40,000 yearly