Office Assistant

About the role

Windward Communities (WC) has an expansive portfolio of manufactured home communities across the country, currently encompassing over 8,000 sites. Each community is tailored to the local area with features such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trail. We are dedicated to providing a safe, affordable place for families to call home.

Responsibilities

• Assists the Community General Manager/Community Manager with administrative and customer service duties on a daily basis.
• Provides top-notch customer service.
• Assists residents and other guests as they enter the Clubhouse, Sales Office, or other common community areas.
• Performs administrative duties including but not limited to: email correspondence with residents and prospective residents, answering and returning phone calls, and ensuring office organization and supply needs are maintained.
• Handles mail and package deliveries.
• Creates an inviting office environment by maintaining the office’s cleanliness, making coffee for guests, and always greeting the guest with a smile.
• Assists with the planning and hosting of community events, including parties, fundraisers, and pool operation.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED
• Strong organizational skills
• Ability to communicate effectively with others verbally, in writing, and in person
• Excellent time management skills
• Excellent customer service skills; able to connect with others and build relationships
• Basic computer proficiency with the Microsoft Office Suite, including the ability to use email and internet
• A valid driver’s license, clean driving record, and automobile insurance

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave
• Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; including match
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses

Pay

Hourly Rate: $16 - $17 per hour

Schedule

Full-time position in the Sales Office; Monday - Friday, 8:30am - 5pm

Working Conditions

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.