Office Assistant

About the role

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

Responsibilities

• Maintains the Front Desk, ensuring a welcoming and professional environment for all clients and visitors.
• Provides a high level of customer service by enrolling and checking in clients, greeting guests, and answering phone inquiries.
• Directs clients through the facility with clarity and professionalism.
• Upholds a professional and organized appearance, both in person and over the phone, representing The Salvation Army positively and professionally.
• Oversees the Shower program and performs general office duties to support administrative operations efficiently.
• Organizes and schedules appointments, ensuring efficient time management and coordination.
• Maintains an organized filing system and updated contact lists to support office operations.
• Implements and maintains office policies and procedures to promote efficiency and consistency.
• Acts as the primary point of contact for clients, ensuring professional communication and customer service.
• Supports the Corps Officers with additional organizational tasks, including various clerical responsibilities.
• Oversees centralized bookkeeping functions, ensuring accuracy and adherence to financial policies.
• Prepares payroll documentation and ensures timely processing.
• Performs other duties as assigned by the Corps officers to support overall office and program functions.

Qualifications

• High School Diploma or General Education Degree (GED).
• One year of related experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience in bookkeeping, payroll preparation, or financial record-keeping is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

• Generous paid time off.
• Paid holidays.
• Sick leave.
• Personal days.
• Bereavement leave.
• Excellent medical, dental, and vision benefits.
• Short-term and long-term disability.
• Retirement plan.