Office Assistant

Pay: $19.00–$20.00/hour
Contract length: 2 months to start, with potential for extension and/or permanent hire

About the role

We are hiring an Office Assistant for a prominent client. This is a great opportunity for someone with strong customer service and administrative experience who enjoys working in a fast-paced office environment.

Responsibilities

• Process department, Virtual Office, and Registered Agent mail
• Receive, sort, log, distribute, and forward incoming mail and packages
• Process Services of Process (SOPs)
• Answer incoming phone calls and support client requests
• Respond to support tickets and escalate issues when necessary
• Perform client account maintenance and data entry
• Handle inbound and outbound correspondence
• Assist with filings and document deliveries (location dependent)
• Maintain accurate records while supporting daily administrative operations
• Provide exceptional customer service to clients and internal teams

Requirements

• High school diploma or equivalent
• 2+ years of customer service or administrative experience preferred
• Strong verbal and written communication skills
• Professional phone and email etiquette
• Excellent attention to detail and organizational skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong problem-solving and critical-thinking abilities
• Intermediate Microsoft Office skills (Outlook, Word, Excel)
• Self-motivated with the ability to work independently and as part of a team
• Reliable attendance and a professional attitude