Office Assistant

About the role

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. This Office Assistant role is a vital part of the Urgent Care team, serving as the communication hub between patients, providers, clinical staff, imaging, lab services, and other departments to help ensure efficient patient care.

Responsibilities

• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers.
• May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies.
• Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

Requirements

• High School diploma/GED or 10 years of work experience
• One year experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication; ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
• Rare climbing.

Schedule

PRN (pick up shifts based on department needs). Clinic hours: Monday–Friday 7:00 am–7:00 pm, Saturday/Sunday 8:00 am–4:00 pm (open 365 days/year).