Office Assistant

Join a team where your work matters – every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

About the role

As an Office Assistant, you’ll be the friendly first point of contact, helping patients and families, coordinating appointments, managing records, supporting providers, and keeping daily office operations running smoothly. This role is perfect for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in making a meaningful impact on patient care behind the scenes.

Responsibilities

• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers.
• May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies.
• Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

Requirements

• High School diploma/GED or 10 years of work experience
• One year experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
• Rare climbing.

32 hours per week – 4 days per week (no weekends or holidays) on Day Shift.