Office Assistant

About the role

Join the AMAZING Southwest Network Team! Provide administrative support, including answering phones, greeting members, answering questions, and assisting with requests. Administer data entry and clerical services to clinical teams to ensure efficient, quality care and timely services.

Responsibilities

• Answer phones and greet members
• Answer and address member inquiries
• Assist with member requests
• Administer data entry and clerical services to clinical teams

Requirements

• High school diploma or equivalent
• One year prior office experience preferred; prior medical office experience strongly preferred
• At least 21 years of age

Knowledge, Ability, And Skills

• Excellent customer service skills
• Strong writing, verbal, and interpersonal communication skills
• Knowledge and use of general mathematics
• Strong organizational skills
• Ability to type 25 to 50 WPM (preferred)
• Competent in Microsoft Office software
• Previous experience using the HMS Scheduling System (preferred)

Compensation And Benefits

• Fair, competitive salary
• Medical, Dental, and Vision insurance
• Health Savings and Flex Spending account options
• Paid sick, vacation, and holiday time (10 paid holidays per year)
• Tuition reimbursement
• Bilingual stipend available
• Retail plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program and Employee Discounts
• Family Medical Leave
• Hearing Discount Program
• Tobacco Cessation Program
• Virta Prediabetes Reversal Program
• IDShield and Legal Shield Protection

About Southwest Network

Southwest Network provides integrated behavioral and physical health services, focusing on whole health and wellness. We offer treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to recovery and supporting individual goals, encouraging self-sufficiency, and changing lives.