Office Assistant

Norfolk, VA • First shift (Days)

About the role

Sentara Health is seeking a full-time Office Assistant to join the Occupational Health team at Sentara Norfolk General Hospital. This divisional shared resource supports managers and departmental teams by performing a variety of administrative tasks aimed at optimizing time and performance.

Standard working hours are 7:00 AM to 3:30 PM, Monday through Friday.

Responsibilities

• Act as the first point of contact, handling correspondence, phone calls, and inquiries via email or mail.
• Manage diaries, organize meetings, appointments, and reserve meeting rooms.
• Prepare documents or reports and perform basic formatting of letters and memoranda using standard office software.
• Use form letters or emails to respond to routine requests.
• Conduct data entry into company systems, review and verify information for accuracy and accessibility.
• Maintain appointment calendars and organize daily work schedules in line with changing priorities.
• Handle confidential information as required.
• Perform other job duties as assigned, which may include inventory and ordering supplies.

Requirements

• High School diploma or equivalent (Required).
• Excellent customer service skills (Preferred).
• Experience with basic office tasks such as data entry, filing, photocopying, and emails (Preferred).
• Experience with inventory and ordering supplies (Preferred).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) (Preferred).

Benefits

• Medical, dental, and vision plans.
• Adoption, fertility, and surrogacy reimbursement up to $10,000.
• Paid time off and sick leave.
• Paid parental and family caregiver leave.
• Emergency backup care.
• Long-term, short-term disability, and critical illness plans.
• Life insurance.
• 401k/403B with employer match.
• Tuition assistance – $5,250/year and discounted educational opportunities through Guild Education.
• Student debt pay down – $10,000 reimbursement for certifications and free access to CEUs and professional development.
• Pet insurance.
• Legal resources plan.
• Opportunity to earn an annual discretionary bonus if system and employee eligibility criteria are met.

About the workplace

Sentara Norfolk General Hospital is a 525-bed tertiary care facility in Norfolk, VA, home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads. It serves as the primary teaching hospital for Eastern Virginia Medical School and is recognized as an accredited Comprehensive Stroke Center and Magnet hospital for nursing excellence.

The hospital specializes in heart and vascular care, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit. Sentara Health is committed to diversity, inclusion, and belonging, with a workforce reflecting the communities it serves.