Office Assistant

About the role

We are seeking a highly organized and detail‑oriented individual to join our team as an office assistant. You will play a critical role in maintaining a productive and efficient work environment by managing administrative tasks, accounts payable, coordinating office activities, and ensuring smooth communication within the organization and with customers.

Knowledge, Skills, and Abilities

• Experience in accounts payable and other office administration duties.
• Strong organizational and multitasking skills, with the ability to prioritize and meet goals.
• Excellent written and verbal communication skills.
• Understanding of accounting principles and practices.
• Excellent attention to detail and accuracy.
• Ability to handle sensitive customer issues with tact and professionalism.
• Demonstrated leadership abilities and capability to motivate a diverse team.
• Positive, can‑do attitude and quick problem‑solving ability.
• Competence in Microsoft Office.
• Ability to work well in a team environment where situations and demands change daily.

Performance Responsibilities

• Manage customers and office duties using Account‑Mate and INFOtrac software.
• Answer phones in a professional and cheerful manner.
• Maintain familiarity with the SeegarsFence.com website and answer basic service questions, directing customers to site information as needed.
• Anticipate common customer questions, craft scripted answers to protect the company’s image while remaining realistic, and coordinate with the team to have scripts ready.
• Become familiar with product lines and the basic pros & cons of each system.
• Learn the special material catalog and write up/process walk‑in material sales orders.
• Manage controllable office expenses.
• Maintain a clean and organized office environment.
• Maintain office equipment and ensure proper servicing to maximize lifespan.
• Enter customer information in customer‑management software to create personalized experiences that exceed expectations.
• Arrive to work on time and dress professionally.
• Complete a minimum of one professional development class per quarter.
• Participate in an active role in a community or civic organization of your choice annually.