Office Assistant

We are looking for a dependable Office Assistant to support daily administrative operations for a non-profit organization in the Greenfield, MA area. This position is ideal for someone who is organized, detail-oriented, and comfortable managing front-office activities while providing strong clerical support.

About the role

The person in this role will help maintain efficient office workflows, assist with communications, and ensure records are entered accurately and kept up to date.

Responsibilities

• Manage day-to-day administrative tasks to keep office operations running smoothly and efficiently.
• Receive and direct incoming calls in a courteous manner, providing accurate information or routing inquiries to the appropriate contact.
• Welcome visitors and serve as the first point of contact for general reception and front-desk support.
• Enter, update, and maintain data in office records and tracking systems with a high level of accuracy.
• Prepare, organize, and file documents so information is easy to access and properly maintained.
• Support staff with general clerical needs such as scheduling, correspondence, and basic office coordination.

Requirements

• Previous experience in an administrative, office support, or receptionist role.
• Ability to handle inbound calls effectively and communicate clearly with a variety of individuals.
• Strong data entry skills with close attention to detail and accuracy.
• Proficiency with general office procedures and administrative support tasks.
• Comfortable multitasking, prioritizing work, and staying organized in a busy office setting.
• Reliable interpersonal skills and a detail-oriented approach to customer and staff interactions.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.

All applicants must be legally authorized to work in the United States.