Office Assistant

We are looking for a dependable Office Assistant to support daily operations at a testing center in Louisville, KY. This is a Long-term Contract, part-time opportunity for someone who is comfortable balancing front-desk support, candidate assistance, and test-site security procedures. The role suits someone who is detail oriented, stays attentive in a structured environment, communicates clearly, and remains calm when handling time-sensitive issues. You will help create an organized, secure, and positive experience for each visitor while supporting the smooth flow of testing activities. Responsibilities:• Welcome candidates upon arrival, confirm their identification, and guide them through check-in procedures with accuracy and professionalism.• Carry out test center security steps, including screening procedures and the use of handheld security equipment when required.• Observe active exam sessions through routine room checks to help preserve testing standards and ensure a consistent candidate experience.• Respond quickly to candidate concerns, resolve straightforward issues when possible, and escalate exceptions according to established procedures.• Support basic troubleshooting for testing devices and workstations to minimize disruptions during exam sessions.• Protect confidential testing materials and maintain a controlled environment throughout the day.• Document irregular events, policy exceptions, or suspected misconduct in a clear and timely manner.• Assist with fingerprint scanning and digital record capture when that process applies to specific exams or candidates.• Contribute during slower testing periods by completing clerical tasks, organizing materials, scanning documents, answering inbound calls, and helping prepare equipment or supplies as needed. • High school diploma or equivalent is required; additional college coursework is helpful. • At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required. • Ability to communicate professionally with visitors and coworkers, both verbally and in writing. • Comfortable working in a fast-paced setting where accuracy, discretion, and close attention to procedure are essential. • Basic proficiency with Windows-based computers and common applications such as Microsoft Office, Outlook, and web browsers. • Ability to manage multiple tasks, complete detailed reporting, and assist with light equipment handling, packing, or setup responsibilities. • Must be able to stand or remain stationary for extended periods, move through the testing area regularly, bend or stoop as needed, and lift up to 40 pounds. • Capable of monitoring screens and camera views, working in compact spaces when needed, and maintaining a safe and orderly environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.