Office Assistant
Job Summary
Creekbend Gardens is a 80-unit RHF community, providing affordable housing for seniors and individuals in need. We are seeking an organized and reliable Office Assistant to support the Property Manager and site team with daily administrative operations.
Key Responsibilities
Assist the Property Manager in maintaining files, reports, and resident records in an organized and confidential manner.
Manage incoming phone calls, emails, and mail, directing inquiries to the appropriate department or staff member.
Schedule appointments and coordinate meetings as necessary for property management.
Auxiliary in the preparation and distribution of notices, newsletters, and other communications for residents.
Perform data entry, including updating tenant information and processing work orders.
Assist with resident requests, providing appropriate resources or escalating issues to the Property Manager.
Maintain the cleanliness and organization of the office, ensuring supplies are stocked and equipment is functioning properly.
Prepare reports, forms, and other documents as directed by the Property Manager.
Auxiliary in organizing community events or resident activities, including managing event logistics.
Manage filing systems, both physical and digital, ensuring all documentation is properly labeled and stored.
Assist with compliance and reporting, including processing rental applications, certifications, and recertifications, tracking tenant lease agreements, and preparing routine property reports.
Provide general clerical support for special projects or additional tasks assigned by the Property Manager.
Assist in the coordination of maintenance requests and follow up on the status of work orders.
Qualifications
Education & Experience: High School diploma or equivalent required; some college or administrative coursework preferred. Minimum of 2 years of experience in an administrative role, preferably in property management, senior living, or affordable housing.
Skills & Abilities: Strong organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi, RealPage) is a plus. Ability to maintain a high level of confidentiality and professionalism in all interactions. Strong customer service orientation with the ability to interact with seniors and residents from diverse backgrounds.
Physical Requirements: Ability to sit, stand, and walk for extended periods of time. Ability to lift or move office supplies and equipment up to 25 pounds. Occasional local travel may be required for errands or community-related tasks.
Compensation
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $15.00- $15.00 per hour.
Benefits
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Retail savings plan
Employee assistance and more
Term life and Voluntary supplemental life insurance
About RHF
At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.