Office Assistant

Location: Harrisburg, PA 17111

About Us

Precision Garage Door Service of Central Pennsylvania is a growing company committed to providing exceptional service to our customers while maintaining a strong, team-oriented workplace. We're looking for someone who is ready to become an important part of our office team. This position is ideal for someone who enjoys staying busy, keeping things organized, communicating with customers and coworkers, and helping make sure our daily operations run efficiently.

Responsibilities

• Order garage doors and related materials for customer jobs
• Schedule and coordinate garage door installations
• Communicate with customers regarding door order status and estimated arrival times (ETAs)
• Schedule customers for follow-up appointments
• Communicate with staff regarding any parts, materials, or supplies needed for upcoming follow-up appointments
• Help ensure necessary supplies are identified and available prior to scheduled appointments
• Follow up on door orders and assist with keeping installation schedules organized
• Maintain general office cleanliness and organization
• Monitor inventory of office supplies and place orders as needed
• Prepare and mail customer invoices and other correspondence
• Assist with filing, paperwork, and general administrative tasks
• Communicate with office staff, technicians, installers, and management as needed
• Help ensure customer information, job details, and scheduling information are accurate and up to date
• Handle miscellaneous office duties and special projects as assigned

Requirements

• Highly organized and detail-oriented
• Strong communication and customer service skills
• Comfortable communicating with both customers and field staff
• Able to manage multiple tasks and priorities throughout the day
• Dependable, punctual, and takes ownership of responsibilities
• Can work independently while also being a strong team player
• Basic computer and administrative skills
• Maintains a professional and positive attitude
• Willing to jump in and help wherever needed
• Able to follow through on tasks and ensure important details don't fall through the cracks
• Previous office, administrative, scheduling, or customer service experience is preferred but not required for the right candidate

Pay

$15.00 – $17.00 per hour

Schedule

Full-Time | Ideal Hours: 6:00 AM – 2:00 PM