Office Assistant

Harrisburg, Pennsylvania, US, 17111

About the role

Precision Garage Door Service of Central Pennsylvania is looking for a dependable, organized, and detail-oriented Office Assistant to join our growing team. This is a full-time position ideal for someone who enjoys staying busy, keeping things organized, communicating with customers and coworkers, and helping ensure our daily operations run efficiently. We're looking for someone ready to become an important part of our office team.

Responsibilities

• Order garage doors and related materials for customer jobs
• Schedule and coordinate garage door installations
• Communicate with customers regarding door order status and estimated arrival times (ETAs)
• Schedule customers for follow-up appointments
• Communicate with staff regarding any parts, materials, or supplies needed for upcoming follow-up appointments
• Help ensure necessary supplies are identified and available prior to scheduled appointments
• Follow up on door orders and assist with keeping installation schedules organized
• Maintain general office cleanliness and organization
• Monitor inventory of office supplies and place orders as needed
• Prepare and mail customer invoices and other correspondence
• Assist with filing, paperwork, and general administrative tasks
• Communicate with office staff, technicians, installers, and management as needed
• Help ensure customer information, job details, and scheduling information are accurate and up to date
• Handle miscellaneous office duties and special projects as assigned

Requirements

• Is highly organized and detail-oriented
• Has strong communication and customer service skills
• Is comfortable communicating with both customers and field staff
• Can manage multiple tasks and priorities throughout the day
• Is dependable, punctual, and takes ownership of their responsibilities
• Can work independently while also being a strong team player
• Has basic computer and administrative skills
• Maintains a professional and positive attitude
• Is willing to jump in and help wherever needed
• Can follow through on tasks and make sure important details don't fall through the cracks

Previous office, administrative, scheduling, or customer service experience is preferred but not required for the right candidate.

Pay

$15.00 – $17.00 per hour

Schedule

Full-Time | Ideal Hours: 6:00 AM – 2:00 PM