Office Assistant

Responsibilities

• Aid boaters with slip inquiries, marketing, and leasing opportunities.
• Negotiate, prepare, and complete slip lease agreements accurately and professionally.
• Provide clear explanations of marina policies, lease terms, and account details.
• Accept, process, and post customer payments.
• Address customer questions regarding account balances, billing, and services.
• Deliver friendly, knowledgeable service to build positive relationships with marina customers.
• Direct customer inquiries or concerns to the appropriate department when needed.
• Maintain accurate customer records, contracts, and lease documentation.
• Utilize the marina computer system for customer setup, data entry, scheduling boat launches and retrievals, and reporting.
• Support special projects and administrative tasks as assigned.
• Ensure accuracy, organization, and confidentiality of financial and customer information.

Requirements

• Must pass a background check.
• Proficiency in Microsoft Office and CRM software.
• Must be authorized to work in the United States and provide proper documentation.
• 9 AM to 5 PM with one weekend day either Saturday or Sunday required, 5-day work week.
• At least 2 years of customer service experience preferred.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term disability
• Flexible spending account
• Paid time off

Required Skills

• Attention to Detail
• Teamwork
• Communication
• Organizational Skills
• Positive Attitude
• Work Ethic
• Time Management

Pay

$18 an hour depending on experience