Office Assistant

Key Responsibilities

• Answering phones and front desk customer service
• Maintain tenant files, lease agreements, and property records
• Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed
• Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals
• Affirm compliance with lease terms and property policies
• Afford assistance with monthly dinners for the residents, when needed
• Receive and track maintenance requests
• Follow up to ensure repairs are completed in a timely manner
• Maintain maintenance work orders and invoices from vendors
• Afford rent collection and posting payments in Rent Manager
• Track late payments and prepare notices as directed
• Support budget tracking and basic accounting tasks

Qualifications

• A high school diploma or higher (an Associate’s degree is preferred)
• Strong organizational, time-management skills, and attention to detail
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office, Google Docs, OneDrive, Canva is preferred
• Ability to handle multiple tasks and work independently
• Ability to use Apple computer is a plus

Skills & Competencies

• Good front office and people skills
• Attention to detail
• Problem-solving skills
• Professional demeanor
• Able to handle confidential information
• Strong follow-up and coordination skills