Office Assistant

About the role

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information
• Prepare patient intake forms prior to appointments to ensure timely service
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

• Minimum High School Diploma or GED
• 1 Year of Scheduling Experience Preferred
• Experience working in a healthcare office setting
• Customer service skills
• 1 Year of Medical Office Experience

Pay & Schedule

• Compensation: $16.00-$19.00/hour (pending experience)
• Schedule: Monday - Friday (mornings starting at 7am/4 evenings till 7pm per week)
• Position requires travel to different clinics within 30 mile radius
• Location: 6300 Woodside Ct Suite E Columbia, MD 21046
• Type of Employment: Per-Diem