Office Assistant

Job Purpose

The Office Assistant provides essential administrative and clerical support to ensure the smooth and efficient operation of the department and broader organization. This role supports staff and management by performing a wide range of office tasks, maintaining organized workflows, and contributing to a professional and service‑oriented environment.

Responsibilities

• Receive, sort, and distribute incoming mail, documents, packages, and electronic communications to appropriate teams or functions.
• Perform photocopying, scanning, uploading, and general document management, including entry into EMR systems or department‑specific platforms.
• Maintain organized filing systems (electronic and hard copy) in alignment with departmental and organizational standards.
• Assist with completing record requests, including medical, billing, or department‑specific documentation.
• Support general office operations such as scheduling, supply inventory, and coordinating logistics as needed.
• Act as a professional and welcoming point of contact for internal staff, external partners, and visitors.
• Ensure timely distribution of faxes, correspondence, and other critical information to the appropriate personnel.
• Collaborate with team members across departments to support shared administrative workflows and operational needs.
• Other duties as assigned.
• Use, protect, and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards.
• Understand and comply with Information Security and HIPAA policies and procedures at all times.
• Limit viewing of PHI to the absolute minimum necessary to perform assigned duties.

Qualifications

• High school diploma or equivalent required.
• Business Office experience required.
• Knowledge of healthcare administration – a plus.
• Knowledge of EMR systems – a plus.
• Proficient in use of email and internet.
• Knowledge of administrative systems and procedures.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal skills; ability to communicate well at all levels of the organization.
• Strong problem‑solving and creative skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• High level of integrity and dependability with a strong sense of urgency and results orientation.
• Excellent written and verbal communication skills.
• Ability to work onsite is required.
• Must possess a smart‑phone or electronic device capable of downloading applications for multifactor authentication and security purposes.

Benefits

• PTO (17 days)
• Holiday Pay (8 days)
• 401(k) matching
• Healthcare
• Life Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Pay

$18 – $20 per hour

Schedule

Monday – Friday, 9:00 a.m. – 5:30 p.m., 40‑hour work week.

Working Conditions

• On‑site work required; must have a smart‑phone for multifactor authentication.
• Physical demands: occasional movement around the work area, sitting, manual tasks, operating office equipment, extending arms, kneeling, talking, and hearing.
• Mental demands: ability to follow directions, collaborate with others, and handle stress.
• Work environment: noise level usually minimal.
• Additional requirements: 10‑panel urine drug screen and background check.