Office Assistant

Laser North, a laser cutting and fabrication specialist, is seeking a full-time Office Assistant to join their team in Baraga, Michigan.

About the role

The Office Assistant will perform various office duties and provide support to customers through collaboration with internal operations and business administration to ensure a rock-solid and positive customer experience. The ideal candidate is energetic, enthusiastic, detail-oriented, and self-driven.

Responsibilities

• Process work orders, customer quotes, and vendor purchase orders.
• Read and interpret manufacturing documents.
• Provide professional phone and email support to customers.
• Collaborate with all levels of operations to ensure proper prioritization of workflow.
• Provide inventory support including maintaining office materials and supplies.
• File and organize documents.
• Other duties as assigned.

Requirements

• Minimum of 1-year office experience preferred.
• Ability to effectively work with employees in various departments of the company.
• Strong written and verbal communication skills.
• Professionalism and a pleasant tone while handling phone calls to address client requests, concerns, or complaints to satisfaction.
• Organized, energetic, reliable, and self-motivated.
• Ability to work well individually and as a team member.
• Ability to prioritize while working in a fast-paced environment.
• Working knowledge of computers, general office software (MS Excel and Word), and strong typing skills preferred.

Benefits

• Medical, dental, prescription drug, and vision coverage.
• Discretionary, performance-based bonus.
• 401(k) retirement plan.
• Paid time off.

Pay

$18.50 - $25.00 per hour with weekly paycheck.

Schedule

Full-time position working Monday - Thursday 6:00am – 3:30pm; Friday 6:00am – 10:00am.