Office Assistant

About the role

The City of Indianapolis is seeking a dependable and detail-oriented Office Assistant to support the Department of Business and Neighborhood Services. In this fully onsite role, the selected candidate will provide a wide range of administrative services while serving as a professional point of contact for customers, staff, and clients. Success in this position requires exceptional organizational abilities, strong verbal and written communication skills, and a commitment to delivering excellent customer service in a dynamic and collaborative work environment.

Responsibilities

• Provide a wide range of administrative services
• Serve as a professional point of contact for customers, staff, and clients

Requirements

• High School Diploma or GED
• Proficiency in Microsoft Outlook (email and calendar), Microsoft Word, and Microsoft Excel
• Strong analytical skills and attention to detail
• Experience managing incoming phone calls and drafting professional correspondence via email
• Excellent oral and written communication skills

Preferred skills

• Minimum of 1 year experience in a general office environment
• Demonstrated ability to work both independently and collaboratively in a professional office environment
• Strong interpersonal, written, and verbal communication skills
• Experience with data entry, database searches, and basic coordination or administrative support activities
• Self-motivated with the ability to take initiative and manage priorities effectively
• Strong organizational skills, including the ability to track tasks, maintain accurate records, and follow up on outstanding items in a timely manner

Pay

$14.96/hour

Schedule

Monday - Friday, 8am-4:30pm with a 30-minute lunch