Office Assistant

About the Role

At IdeaTek, we aren't just an internet service provider—we're Freedom Fighters. We believe high-speed, reliable internet is a fundamental right, not a luxury. We're looking for an Office Assistant to support our Buhler, KS office by creating a positive experience for employees, customers, candidates, and visitors while helping ensure our day-to-day office operations run seamlessly. This is an excellent opportunity for someone who enjoys variety, takes initiative, and thrives in a collaborative, customer-focused environment.

Responsibilities

• Serve as the first point of contact for visitors, candidates, customers, and employees by providing a friendly, professional, and welcoming experience.
• Manage front desk operations, including visitor check-in, building access, incoming calls, mail, deliveries, and package distribution.
• Coordinate office operations by maintaining supplies, stocking shared spaces, scheduling service vendors, and supporting facility maintenance needs.
• Assist with meeting logistics, catering, and general administrative support for office activities and events.
• Provide basic customer service support by assisting with equipment returns and pickups, answering general questions, and connecting customers with the appropriate customer experience team member when additional assistance is needed.
• Support walk-in sales and retention needs by welcoming prospective and existing customers, answering basic questions, and connecting them with the appropriate sales team member.
• Coordinate interview scheduling and candidate logistics for interviews held at the Buhler office.
• Assist with accounts payable & payment processing activities.
• Maintain a clean, organized, and professional office environment while identifying opportunities to improve daily operations.

Requirements

• High school diploma or equivalent.
• Previous administrative, receptionist, office assistant, or customer service experience.
• Ability to lift and carry up to 20 pounds as needed for office and supply deliveries.
• Proficiency with Microsoft Office or Google Workspace.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to anticipate needs and work proactively with minimal supervision.
• Ability to maintain confidentiality and professionalism when interacting with employees, visitors, and customers.

Preferred Qualifications

• Experience supporting a busy office or front desk environment.
• Experience coordinating vendors, facilities, or office supplies.
• Previous customer service or receptionist experience.
• Experience working in a fast-paced, team-oriented environment.

Desired Attributes

• Welcoming – You create positive first impressions and enjoy helping others.
• Organized – You keep track of details and stay on top of multiple priorities.
• Proactive – You anticipate needs and take initiative without being asked.
• Resourceful – You enjoy solving problems and finding practical solutions.
• Dependable – You consistently follow through and can be counted on to support the team.
• Adaptable – You thrive in a role where every day brings something a little different.

Benefits

• Competitive pay
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free internet service (if available in your area) or internet reimbursement
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities

About IdeaTek

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

Core Values

• Trustworthy – We build confidence through transparency, follow-through, and dependability.
• Big Thinkers – We don’t just imagine the future—we create it with bold, actionable ideas.
• Resilient Spirit – We embrace challenges, bounce back from setbacks, and keep striving for more.
• Belief – We believe everyone deserves access to technology that helps them learn, grow, and thrive.
• Connectedness – Our work goes beyond broadband—we build real connections within our team and our communities.
• Innovation – We're always looking for ways to improve and redefine what’s possible.