Office Assistant

About the role

Haverty Furniture Companies, Inc. is opening a new store in Pittsburgh on November 5, 2026. The Office Assistant position is 35 hours per week, with a start date in mid‑October 2026. You’ll join a team focused on superior customer service, integrity, quality, and teamwork in a fast‑paced, business‑professional showroom environment.

Responsibilities

• Balance the cash fund each morning and evening
• Complete daily opening and closing procedure checklists
• Prepare and reconcile bank deposits
• Accurately process customer sales and payments
• Maintain an organized and secure office environment
• Answer incoming calls, distribute messages, and manage store voicemail
• Handle customer complaints and follow up on service tickets
• Review outstanding customer transactions
• Verify and schedule deliveries to ensure they are ready to be routed
• Ensure purchase orders are present for out‑of‑stock products
• Contact customers when products are available for pickup
• File and prepare daily paperwork

Qualifications

• High school diploma or GED
• 1‑3 years of customer service experience (preferably in retail)
• 1‑3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience
• General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred

Skills

• Strong math, communication, and customer service skills
• Highly organized with the ability to multitask
• Able to follow oral and written instructions and work independently with discretion

Benefits

• Paid comprehensive training
• Flexibility to draw pay between pay cycles with the Daily Pay Program
• 401K program with a company match of 4%
• Generous benefits package with premier medical, dental, and vision partners
• Paid time‑off includes vacation, sick time, personal days, and company holidays
• Ability to advance within the company
• Opportunities to give back to the community
• Substantial associate discount on quality merchandise
• Bonus program for team member referrals
• Educational financial assistance
• Complimentary health and wellness program