OFFICE ASSISTANT

Compensation & Schedule

• $15.50 to $16.50 per hour, based on experience
• Part Time; Monday–Thursday, 2:00 PM – 7:00 PM

Essential Duties And Responsibilities

• Maintain a friendly upbeat mood and demeanor at the front office
• Demonstrate professionalism with patients and employees
• Deliver excellent customer service and communication
• Be reliable and take initiative to complete tasks and protocol accurately and thoroughly
• Maintain general knowledge of FX Physical Therapy services
• Follow proper procedure for patient intake at the beginning of their appointment
• Properly collect patient copays, deductibles and/or past due amounts in POS system
• Follow up and reschedule all appointments that have been canceled
• Contact new patient leads in order to get them scheduled
• Ensure that the clinic is kept clean, neat and organized
• Maintain general knowledge and ability to verify insurance benefits for all new patients

Qualifications and Skills

• Able to work varying hours and days to meet business needs
• Effective communicator
• Able to handle multiple tasks simultaneously
• Strong interpersonal skills
• Comfortable working in a fast paced environment
• Comply with dress code
• Problem solver
• Able to take responsibility for actions

Experience

• Preferred knowledge and interest of physical therapy field but not required
• Preferred experience and knowledge of verifying insurance benefits but not required