Office Assistant

About the role

Franke is a world-leading supplier of products and services for domestic kitchens, professional foodservice systems, convenience stores, and professional coffee making. With around 60 companies on five continents and over 8,000 employees, Franke Foodservice Systems supplies global chains in quick-service restaurant, convenience store, and supermarket segments as a full system manufacturer, distributor, and program management partner. The Office Assistant provides administrative support for incoming calls, visitors, and correspondence at the facility.

Responsibilities

• Greet all visitors and notify parties of visitor arrivals
• Effectively monitor and communicate with guests and staff verbally and in writing
• Monitor visitor access and issue passes when required
• Assist the Facility Director with completing daily, weekly, monthly, quarterly, and annual reports and projects
• Answer all incoming calls to the switchboard and direct calls appropriately
• Accept, log, and distribute all inbound UPS/FedEx/DHL packages
• Set up all non-warehouse outbound UPS/FedEx/DHL packages for shipment including RMA labels
• Manage the mail room including stuffing, metering, and securing all outgoing mail; maintain envelope inventory and code invoices for A/P
• Assist Divisions with direct mail campaigns including stuffing, labeling, and metering outbound communications
• Sort and deliver inter-company mail to a central location at each company/functional area
• Order business cards
• Order janitorial and office supplies for all companies as needed
• Assist with organizing office events, workshops, or meetings; ensure meeting room setup meets expectations per event
• Maintain snack room inventory, prepare snack and drink carts for FMU and FCG lunches/meetings, and order snacks and drinks as needed
• Order and coordinate lunches/catering for business meals along with setup
• Manage all aspects of company fleet including registration and servicing
• Order bereavement/sympathy flowers and donations per guidelines
• Reconcile monthly wire transfer reports in coordination with Corporate Finance
• Handle sensitive information with discretion and maintain compliance with privacy policies
• May assist with employee onboarding including office tours
• Support facility safety goals and objectives
• Maintain punctuality, accuracy, and ability to meet deadlines
• Ensure reliable attendance
• Perform other duties as assigned

Requirements

Knowledge, Skills & Abilities:

• Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Customer Service: Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Basic Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees
• Minimum Math Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's; perform these operations using units of American money and weight measurement, volume, and distance
• Basic Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables in standardized situations
• Computer Skills: Microsoft Office Suite

Education And/Or Experience:

• High School diploma or GED
• Minimum 3 years strong office and facility administration experience in a fast-paced environment

Benefits

• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free onsite clinic
• Free life insurance
• 401k match up to 4%
• Paid time off and 11 holidays

For more information, visit www.franke.com.