Office Assistant

About the role

Fly My Group is hiring an Office Assistant to support day-to-day administrative and operational workflows with accurate records and reliable follow-through. The position supports group airfare, airline coordination, passenger records, group travel service, fare requests, and booking operations and is designed for someone who can keep details accurate while moving work forward.

Responsibilities

• Complete office assistant work connected with group airfare, airline coordination, passenger records, group travel service, fare requests, and booking operations.
• Maintain accurate records, schedules, status information, and supporting documents.
• Review requests for completeness before updating systems or taking action.
• Coordinate routine follow-up with customers, vendors, teammates, or internal stakeholders.
• Prepare reports, trackers, meeting notes, or handoff information needed for daily operations.
• Keep assigned work organized, current, and ready for review.

Requirements

• Strong organization, written communication, and attention to detail.
• Comfort using email, spreadsheets, shared documents, calendars, and web-based business workflows.
• Ability to follow documented procedures consistently.
• Good judgment about when to resolve routine issues and when to escalate.
• Transferable office, customer-service, project, school, internship, or volunteer experience can qualify for junior roles.
• A pre-employment background check is required.

Pay

Base salary: $52,500 - $61,500 per year