Office Assistant

Under general direction, the Visual Communications Assistant assists the Center Manager/Franchise Partner in the administration of daily center operations.

Responsibilities

• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Assist the sales team as needed (e.g., contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow‑up letters when requested).
• Maintain store appearance, update in‑store merchandising, and keep the area neat.
• Order and manage office supplies; ensure departmental needs are met and that copier and fax machines have paper.
• Assist the Visual Communications Expert as needed (e.g., contact vendors for pricing, shipping updates, minor project management, estimate follow‑up, and customer service needs).
• Input data, fax, mail, copy, and file.
• Manage incoming emails and redirect them to the appropriate staff member.
• Participate in and practice the FASTSIGNS sales mentality of “Everybody Sells,” constantly looking for sales opportunities for the center.
• Serve as a backup for answering the phone when the franchise partner, manager, and sales/service employees are busy assisting other customers.
• Assist at the front counter as needed.
• Understand the sales process enough to consult with customers to determine project needs and solutions.

Pay

$14.00 per hour

Schedule

Part‑time position with flexible hours and work days.