Office Assistant

About Us

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members.

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Responsibilities

• Schedule members' appointments, ensure service tickets are in order
• Collect and validate insurance information
• Record no-show and appointment changes
• Create and maintain member charts
• Compile clinical information as requested
• Collect, monitor, scan, and enter data/information into the electronic health records or as assigned
• Complete reminder calls to participants regarding their appointments

Requirements

• High School Diploma/GED
• One (1) to three (3) years’ experience in an office clerical setting
• Medical and/or Behavioral health experience preferred
• Proficiency in typing, using computer software (EHR/EMR systems, Word, Excel, PowerPoint, and Internet)
• Complete all pre-employment and onboarding paperwork in a timely manner and be cleared to attend New Employee Orientation (NEO), as scheduled
• Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks
• Bilingual (English/Spanish) preferred

Pay

Hourly rate: $16.00 - $17.00 DOE

Benefits

See the Why Join Copa Health? section for a full list of benefits.