Office Assistant

About the role

Who We Are At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team. At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members.

Responsibilities

• Schedule member's appointments, ensures service tickets are in order.
• Collects and validates insurance information.
• Records no-show and appointment changes.
• Creates and maintains member charts.
• Compiles clinical information as requested.
• Collects, monitors, scans, and enters data/information into the electronic health records or as assigned.
• Completes reminder calls to the participants regarding their appointments.

Qualifications

• High School Diploma/GED.
• One (1) to three (3) years’ experience in office clerical setting.
• Medical and/or Behavioral health experience preferred.
• Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, Excel, and PowerPoint and Internet is essential.
• Complete all pre-employment and on-boarding paperwork, in a timely manner and be cleared to attend New Employee Orientation (NEO), as scheduled.
• Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks.
• Bi-Lingual (English/Spanish), preferred.

Benefits

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Pay

Hourly rate - $16.00 - $17.00 DOE