Office Assistant

About the role

To support company operations by maintaining office systems, supporting staff and specializing in customer service in a way that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Responsibilities

• Answer phone and direct calls
• Provide counter sales and customer service
• Perform truck scale, grain probing, and grading procedures
• Participate with office team to organize and implement daily processes to provide products and services to our customers
• Organize company transfers
• Various office duties including but not limited to entering inventory data, product inventory count sheets and reconciling cash
• Report inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department
• Report any unsafe equipment or working conditions to your supervisor
• Report any needed repairs or special maintenance to your supervisor immediately
• Uphold all cooperative policies
• Follow and comply with all laws and regulations both State and Federal
• Attend employee safety meetings, etc. held as required or scheduled in conjunction with Safety Director or location
• Perform other duties as assigned by management
• Receive favorable feedback from all department managers when assigned to perform or assist with other duties and responsibilities in those departments
• Attitude consistently mirrors the company image and promotes fellow employee teamwork
• Present a professional image through words, actions, and personal appearance

Requirements

• A high school diploma or GED equivalent
• Ten-key speed and accuracy required
• Proficient with Microsoft Office and Excel software
• Excellent oral and written communication skills
• Strong customer service skills
• Ability to manage multiple projects at a time and demonstrate good attention to detail
• Knowledge of administrative procedures and systems such as general office machines and phone system
• Ability to work long seasonal hours

Qualifications

• Basic Qualifications

High School Diploma or GED equivalent
Ten-key speed and accuracy required
Proficient with Microsoft Office and Excel software
Excellent oral and written communication skills
Strong customer service skills
Ability to manage multiple projects at a time and demonstrate good attention to detail
Knowledge of administrative procedures and systems such as general office machines and phone system
Ability to work long seasonal hours

Skills

• Customer service skills
• Administrative procedures and systems
• Microsoft Office and Excel software

Benefits

N/A

Pay

N/A

Schedule

N/A