Office Assistant

About the role

The Childhelp Children's Center is seeking a dedicated Administrative Coordinator to keep the center running smoothly, warmly welcome visiting families, and provide essential support to the leadership team and partners.

Responsibilities

• Warmly greet visitors, answer and route multi-line phone calls, manage office supplies/equipment, and process subpoenas, record requests, and donations
• Provide direct administrative support to the Director and Program/Operations Manager, assist with employee onboarding, and coordinate logistics for meetings, trainings, and staff engagement
• Maintain a clean, welcoming, trauma-informed lobby, educate caregivers on center amenities, and assist Child Advocates in the Playroom/Teen Lounge (monitoring safety, preparing meals, and facilitating activities)
• Communicate with local police jurisdictions regarding emergency cases, track building safety/licensure logs, and maintain strong relationships with internal and external partners

Qualifications

• High School Diploma/GED and at least 1 year of office assistant or receptionist experience in a high-volume setting
• Bilingual in Spanish is required
• Exceptional phone etiquette, strong customer service and organizational skills, high attention to detail, and a compassionate, trauma-informed mindset
• Fluent in Windows, MS Office (Word, Outlook, Excel), and multi-line phone systems
• Ability to obtain/maintain a Level One Fingerprint Clearance Card
• Ability to obtain/maintain a Food Handlers Card