Office Assistant

About the role

Better Together ND is a vital Community Connect, Free Through Recovery, and 1915(i) provider for the State of North Dakota. We deliver essential care coordination, peer support, and recovery services, tailored to meet the specific needs of each individual participant.

Key Responsibilities

• Primary point of contact for walk-ins/inquiries; manage secure access; assist participants with program enrollment/applications; provide clear, compassionate service information; check in participants and connect them with Care Coordinators.
• Manage the front desk and administrative duties; maintain a tidy, welcoming reception area; manage incoming/outgoing mail; monitor and order office supplies.
• Conduct follow-up calls to potential clients; respond to website/Findhelp inquiries; connect potential clients with external resources.
• Post jobs; review applications/phone screen; schedule interviews; manage background/reference checks.

Qualifications & Skills

• A high school diploma or equivalent is required.
• An associates degree is preferred.
• Proven experience (2+ years) in a reception, administrative, or customer service role is highly preferred.
• Exceptional interpersonal and communication skills, with a friendly, professional, and empathetic demeanor.
• Strong organizational skills, attention to detail, and proven ability to manage complex paperwork accurately.
• Proficiency with basic office equipment (multi-line phone systems, computers, and printers) and Microsoft Office Suite or Google Workspace.
• A passion for serving the community and supporting individuals in recovery is a plus.

Why Join Better Together ND?

You will be more than just an Office Assistant—you will be the first point of contact for individuals taking a positive, transformative step forward in their lives. Join a dedicated, mission-driven team and make a tangible difference in the Fargo community every single day. We offer a supportive, collaborative work environment in the heart of downtown Fargo, where your work directly contributes to participant success.

Pay

$18 - $20.00 per hour

Schedule

In person (Downtown Fargo, ND)