Office Assistant 2 (NY HELPS)

Responsibilities

• Maintain files.
• Answer phones and handle routine questions or issues.
• Compile data from various sources.
• Handle computer files, and answer questions about transactions and procedures.
• Additional duties will be discussed in detail during the interview.

Qualifications

• One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.
• This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position.
• There are no minimum education or experience requirements for this title.
• This position may be designated 55 b/c and is subject to verification of applicant eligibility.
• For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
• At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.
• Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.
• While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
• Candidates who took and passed the most recent holding of the Professional Careers Opportunities (PCO) Exam are encouraged to apply.

Requirements