Office Assistant 2 NY HELPS
Responsibilities
with- each duty.
Qualifications: there is a "Qualifications" heading in the source. We'll output
Qualifications
with content. Additional Comments: maybe could be "About the agency" but not in list. Could be omitted or put under a generic section? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. The allowed headings are listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only use those that match content. We have Responsibilities and Qualifications. Possibly also "About the role" could be used for description of bureau. But we already have description of unit; could be considered "About the role". However we must not duplicate content. We could put the bureau description under About the role, and duties under Responsibilities. That seems reasonable. Thus sections: About the role (description of bureau and units), Responsibilities (list of duties), Qualifications (minimum qualifications etc). No Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. We need to preserve all substantive information. Must not invent or summarize away detail. Must not omit any substantive info. So we need to include all details from description, duties, qualifications, additional comments? Additional comments includes department mission statement, equal opportunity, background check, tax return review etc. That is substantive; we need to include it somewhere. Could be under About the role or maybe a separate section like "About the agency" but not allowed. Could we put under Responsibilities? No. Could we put under Qualifications? No. Could we create a section "About the role" that includes both bureau description and department mission? That might be okay as it's still about the role/context. But we must not invent headings not in list. So we can put additional comments under About the role as well, maybe as a paragraph. Thus About the role will contain: description of bureau units, plus department mission statement, equal opportunity, background check, tax return review etc. That preserves all. Responsibilities: list of duties. Qualifications: minimum qualifications etc. We must use- for any list of duties/requirements/benefits. For qualifications, it's not a list but we can use
paragraphs. We must not include boilerplate like cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The equal opportunity statement is EEO boilerplate; we should remove it. The instruction says remove EEO/equal-opportunity boilerplate. So we must delete that paragraph. Also remove "Any candidate selected for this position will be subject to are view of their tax return submissions..." that's not EEO but maybe still relevant? It's about tax return review; that's substantive? It's about condition of employment. Might be considered part of qualifications or additional info. It's not boilerplate; it's a condition. We'll keep it. Also remove "New York State is an equal opportunity employer..." etc. That's EEO boilerplate; remove. Also remove "In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check)." That's not EEO; it's a condition; keep. Also remove duplicated lines? There's "Description Duties Description" at start; we just treat as description. We must not include application instructions (none present). Good. Now craft HTML. Structure:
About the role
... bureau description ...
... department mission ...
... condition of employment ...
But we need to ensure we don't include EEO. Let's extract bureau description: "The Processing and Shared Services Bureau consists of the following units: Document Imaging Liability Correspondence Return Data Management (RDM) Returns Processing Center (RPC) Returns Processing Center Support (RPCS) Under The Supervision Of a Taxpayer Services Representative 2 Or Taxpayer Services Specialist 2, The Incumbent Will Perform The Day-to-day Activities Of a Unit Whose Function Is To Perform High Speed Document Processing, Remittance Depositing, Data Entry, Electronic Form Insertion, And Exception Work For Multiple Taxes." We need to preserve that exactly? We can keep as is but maybe fix spacing. Now department mission: "The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively. We believe the way to do this is to partner the skills, creativity, and ingenuity of our work force with the best technologies available." We should keep that. Condition of employment: "Any candidate selected for this position will be subject to are view of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is incompliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check)." Note there are typos: "are view" maybe "a review". We'll keep as is? Probably keep original text. Now responsibilities list: The bullet points after "Activities Include But Are Not Limited To The Following". We'll extract each sentence. List: - Effectively and logically communicate both verbally and in writing with both internal and external customers, such as taxpayers, tax professionals and software developers. - Listen attentively, extract and assimilate pertinent facts to provide clear, concise, accurate answers. - Follow established procedures, policies, and guidelines. - Work independently and exercise good judgment in monitoring multiple work assignments. - Complete assignments independently with minimal supervisory oversight. - Demonstrate acceptable knowledge and skill in the use of prescribed software, department systems, and other tools to effectively complete assignments. - Recommend system and procedural changes. - Access pertinent information from various processing and imaging systems to identify and accurately resolve taxpayer or tax professional issues. - Update taxpayer records and process tax returns, payments, and documents. - Use a personal computer requiring the manipulation of a standard alphanumeric keyboard to produce documents including letters, forms, email or to access taxpayer data related to refund claims, account information, registrations, permits and return processing errors. - Demonstrate initiative, self-motivation, a strong work ethic, a commitment to the success of assignments, and the ability to work well in a team environment. - Read, understand, and apply laws, procedures, rules, regulations and guidelines where clear precedents and detailed direction may or may not exist. - Research and analyze information received, draw conclusions using sound judgment and make quality decisions and recommendations. - May Supervise within Unit. Assign work, evaluate, and monitor staff productivity, work performance, and time and attendance using existing quality assurance procedures. - Write performance evaluations and assist in disciplinary actions as necessary for subordinate staff. - Assist with the creation of oral and written reports and presentations. - Identify training needs and may personally develop and conduct formal classroom, video, or on-the-job training for staff. - Adhere to the Department’s time and attendance rules and regulations. - Perform with the highest level of integrity, acting within the Department’s code of conduct, state ethics laws and department policies. We need to put each as - .
Now qualifications: The section "Qualifications Minimum Qualifications". We'll parse.
Content:
"Minimum Qualifications Candidates must be current NYS employees eligible for a 70.1 transfer in accordance with Civil Service Laws, Rules, and Regulations. OR Reachable on the appropriate Civil Service Eligible List for this title and location. OR If eligible via 55 b/c please provide a copy of your active letter of eligibility with your response. OR This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. Within one year of permanent appointment, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Non-competitive Minimum Qualifications Current NYS employees with one year or more of qualifying permanent service as an Office assistant, clerical or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/38687titles.cfm OR One year of clerical experience."
We need to preserve all that. We'll put as
maybe multiple paragraphs. We should not include the "Additional Comments" section after qualifications? Actually after qualifications there is "Additional Comments". That includes the department mission etc which we already moved to About the role. So we should not duplicate. Thus final HTML:
About the role
The Processing and Shared Services Bureau consists of the following units: Document Imaging Liability Correspondence Return Data Management (RDM) Returns Processing Center (RPC) Returns Processing Center Support (RPCS) Under The Supervision Of a Taxpayer Services Representative 2 Or Taxpayer Services Specialist 2, The Incumbent Will Perform The Day-to-day Activities Of a Unit Whose Function Is To Perform High Speed Document Processing, Remittance Depositing, Data Entry, Electronic Form Insertion, And Exception Work For Multiple Taxes.
The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively. We believe the way to do this is to partner the skills, creativity, and ingenuity of our work force with the best technologies available.
Any candidate selected for this position will be subject to are view of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is incompliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).
Responsibilities
- Effectively and logically communicate both verbally and in writing with both internal and external customers, such as taxpayers, tax professionals and software developers.
- for any list of duties/requirements/benefits. For qualifications, it's not a list but we can use