Office Assistant 2 - (Calculations) Student Accounts and Accounting- NY HELPS

Job Functions Duties Description Essential Functions Acts as liaison between the University and relevant external agencies, including various partner institutions, and others Maintains positive and accurate communication with internal constituents and outside entities, processing cashier-related documentation (e.g., receipts), executes follow-up as appropriate, communicates billing, payment, and accurately and efficiently processes financial information via the Ellucian Banner, Nelnet/QuikPAY and HESC systems. Works with Office of International Education to apply deferments as appropriate/assist with billing and payment collection and application for students participating in Study Abroad, Washington Program, and other programs Crafts professional and accurate written responses to customers, including students, parents, internal and external agencies Executes all aspects of various Tuition Waiver Programs, including posting and disbursement of awards, communication with relevant agencies and campuses, and accurately responds to student questions in a professional manner Executes all aspects of various Room and Board Waiver Programs, including disbursement of awards, communication with relevant campus partners, and accurately responds to student questions in a professional manner Executes Federal Nursing Loan(s) Disbursement Process, including “returns” Executes all aspects of Educational Opportunity Program fund disbursement, including detailed account review and calculation Serves as back up for all aspects of the Vocational Rehabilitation, Veteran, ROTC, Army, Navy, other Military billing and payment programs, Native American Scholarship programs, and a variety of other scholarship and grant programs Serves as back up for all aspects of third-party company reimbursements and outside scholarship billing and payment process Serves as back up for all aspects of VESID billing and payment process, including voucher maintenance, VESID office communication and correspondence Serves as back up for administration of Alternative Loan program funds; disbursement to student accounts via electronic or manual process Performs student account refund process, including direct deposit refunds and advance deposit forfeitures Performs account adjustments and student communication associated with Non-sufficient Fund payment process Executes all facets of Financial Aid Loan Declination Processes Advises and processes Study Abroad Program Advance Deposits Verifies, executes, and reconciles Study Abroad Program Account Adjustments Approves and processes Emergency Loans; reconciles accounts Updates/maintains departmental web pages Performs all tasks associated with office opening and closing Performs Ellucian/Banner, Nelnet and other system testing Performs billing and collection activity, including generation of electronic billing statements, and assessment of miscellaneous charges Delivers, picks-up and distributes daily mail Documents OSAA operational processes using (OSAA) procedural template; customize design as appropriate to fit procedure Accurately and courteously responds to emails delivered via departmental email account Minimum Qualifications Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Non-competitive Minimum Qualifications (ny Helps) This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open- competitive minimum qualifications for this position: One year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations. Competitive Minimum Qualifications (non-ny Helps) The successful candidate must be reachable on the full-time, permanent Civil Service list for Office Assistant 2 (Calculations) or have held the permanent title of Office Assistant 2 (Calculations) in the past, or be eligible to transfer into the title. Additional Comments https://www.schooljobs.com/careers/brockport/jobs/5516001/office-assistant-2-calculations-student-accounts-and-accounting-ny-helps?pagetype=jobOpportunitiesJobs