Jobs · Customer Service · New York

Office Assistant 1 - Vacancy ID #223801

New York State Department of State · Albany, NY · 1 mo ago
On-siteCustomer ServiceFull-time

Responsibilities

  • Uses Oracle Processing System to record payment information, document information, review, accept or reject and scan UCC documents.
  • Perform data entry of summons documents into the Cenuity system.
  • Perform reconciliation of fees retained by printing the Operator Daily Revenue Report and reviewing this report for payment type and accuracy. If any discrepancies are found, take the appropriate steps to correct these problems prior to sending the Revenue Report to the Revenue Unit.
  • Uses the Oracle Processing System to process, scan, validate, and record UCC documents and search requests.
  • Accurately enter information provided on various Summons, submitted to the Division of Corporations for filing, into the Cenuity system.
  • Process Work Orders containing information provided on various Summons, submitted to the Division of Corporations, emphasizing accuracy.
  • Prepare records for transport to the records center for retention.
  • Aid various parties at the Customer Service Desk.

Qualifications

Non‑Competitive Minimum Qualifications (NY HELPS)

  • This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non‑competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
  • Employees hired under NY HELPS are expected to have their non‑competitive employment status converted to competitive status at a future date, without having to compete in an examination, and will then receive the same rights and privileges as competitive class employees of New York State.
  • While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.
  • The Minimum Qualifications For Non‑Competitive Appointment Are: there are no minimum education or experience requirements for this title.
  • 55 B/C APPOINTMENT: This position is eligible for 55B/C designation; candidates with 55B/C eligibility are encouraged to apply. Candidates must meet any open competitive minimum qualifications and must submit their current 55B/C eligibility letter along with their application.

Competitive Minimum Qualifications

  • CIVIL SERVICE LIST APPOINTMENT: Candidates must be reachable on the appropriate Civil Service eligible list.
  • TRANSFER QUALIFICATIONS: Permanent service in this title or one year of permanent competitive or 55‑B/C service in a title SG‑04 or higher and otherwise eligible for transfer under Civil Service Law. A list of titles approved for transfer is available through Civil Service GOT‑IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

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